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Privacy policy

Privacy policy

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the processing of your data.

1. Access data and hosting

You can visit our website without providing any personal information. With each visit to the website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data). and documents the call.
This access data is only evaluated to ensure trouble-free operation of the site and to improve our services. According to art. 6 paragraph. 1 sentence 1 lit f GDPR the protection of our legitimate interests in the correct presentation of our offer which are of overriding importance in the process of balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting Services for Third Parties

In the context of processing on our behalf, third parties provide us with hosting and presentation services for our websites. We use the following service providers to host the respective website:

URL Hosting provider
https://www.digitalocean.com/ Digital Ocean – Amsterdam

 

If a service provider is based in the US, it is certified under the EU-US Privacy Shield. You can view a current certificate here. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield. Furthermore, we have agreed with other service providers based in a country outside the EU or the EEA to apply standard EU data protection clauses in order to provide appropriate guarantees under Art. 46 para. 2 lit. c GDPR.
All data collected in the context of the use of these web pages or in forms for the purposes described below are processed on the servers of the respective service provider. Processing on other servers only takes place as described in this privacy statement.

2. Data Collection and Use

We collect personal data if you voluntarily provide it when you contact us (e.g. via the contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data to process your contact or open a customer account in accordance with Art. 6 paragraph. 1 sentence 1 lit. b GDPR and you cannot send the contact person without this information. You can read which data is collected on the basis of the various input forms. We use the information you provide to process your questions.
We have engaged service providers for the technical handling of your inquiries on our behalf. These service providers are based in the US and are certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield.
After complete processing of the request, your data will be restricted for further processing and deleted after expiry of the fiscal and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to further use data, which is legal permitted and about which we inform you in this statement.

3. Data transfer

If you have ordered goods that we will send you by post, we will provide the data required for the execution of the contract in accordance with the state of the art Art. 6 paragraph. 1 sentence 1 lit. b GDPR to the carrier commissioned with the delivery if this is necessary for the delivery of ordered goods. Depending on the payment service provider you choose in the ordering process, we pass on the payment data collected for payment processing to the credit institution charged with the payment and, if applicable, to the payment service providers engaged by us or to the selected payment service.
Depending on the payment method, some payment providers also perform a credit check themselves, or pass on the payment data collected for payment processing to an external credit institution. Below you will find an overview of these providers with whom we work: CUROPAY in Oss.

In addition, it is also possible that the selected payment service provider collects this data itself if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this regard, the data protection declaration of the respective payment service provider applies.
We use a payment service provider that is located in a country outside the European Union. The transfer of personal data to this company only takes place in the context of the need to fulfill the contract.

4. Email newsletter

E-mail advertising with subscription to the newsletter
When you register for one of our newsletters or provide your details to download a document for free from our website or our Facebook or LinkedIn presence, we will use the necessary details or separately provided by you to regularly send you our email newsletter at based on your consent in accordance with the state of art. 6 paragraph. 1 sentence 1 lit. a GDPR.

The newsletter is sent on our behalf by service providers to whom we pass on your e-mail address for this purpose.

If the newsletter is sent through a service provider based in the US, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield.

You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link included in the newsletter for this purpose. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to further use data, which is permitted by law and about which we inform you in this statement.

E-mail advertising without registration for the newsletter and your right to object
If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to contact you in accordance with Art. 11.7 paragraph 3 Telecommunications Act to regularly send offers for similar products, such as products already purchased, from our range by e-mail. This serves to protect our legitimate interests in an advertising approach to our customers which take precedence in the balancing of interests process according to Art. 6 paragraph. 1 sentence 1 lit. f GDPR.

The newsletter is sent on our behalf by service providers to whom we pass on your email address for this purpose.

If the newsletter is sent through a service provider based in the US, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield.

You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail.

5. Integration of the Trusted Shops Trustbadge

In order to be able to display our Trusted Shops seal of approval, any collected reviews and the Trusted Shops product range after an order, the Trusted Shops Trustbadge is integrated on this web page.
After balancing our different interests, this protects the legitimate prevailing interests for optimal marketing of our offer. The Trustbadge and the services advertised with it are a product of TRUSTED SHOPS GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. When a Trustbadge is requested, the web server automatically saves a so-called server log file in which your request is documented with, for example, your IP address, the date and time of the request, the amount of data sent and the name of your internet provider (access data). These access data are not processed and are automatically overwritten no later than 7 days after your last visit to the page. Other personal data will only be passed on to Trusted Shops if, after placing an order, you choose to use the Trusted Shops products or are already registered for their use. In that case, the contractual agreement between you and Trusted Shops applies.

6. Cookies

In order to improve the user experience on our website and to enable you to use certain functions to display suitable products or to carry out market research, some pages of this website use so-called cookies. This serves the protection of our legitimate interests in the optimized presentation of our offer according to Art. 6 paragraph. 1 sentence 1 lit. f GDPR that are of decisive importance in the process of balancing interests. A cookie is a small text file that is automatically stored on your terminal device. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (these are the so-called session cookies). Other cookies are stored on your end-user device and allow us to recognize your browser when you visit us again (persistent cookies). To check the retention period of cookies, you can use the Overview function in the cookie settings of your web browser. You can configure your browser to inform you when a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a particular website or in general. Each browser has a different policy for managing cookie settings. Browser policies are described in the Help menu of each browser and explain how to change your cookie settings. For more information on how to change the settings in your browser, see the links below:

Please note that disabling cookies may limit your access to some features of our website.

Web analytics
Use of Google (Universal) Analytics for website visit analysis
For the analysis of the website visit, this website uses Google (Universal) Analytics for website analysis. The web analytics service is provided by Google Ireland Limited, an Irish law company with registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.nl). The purpose of this is to safeguard our legitimate interest, which is decisive in the context of a balancing of interests, in an optimized presentation of our offer in accordance with Art. 6 para. 1 lit. f GDPR. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as, for example, cookies. The automatically collected information about your use of this website is generally transmitted to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before transfer within member states of the European Union or in other member states of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser in the context of Google Analytics is in principle not linked to other data from Google. At the end of our use of Google Analytics and the purposes pursued, the data collected in this regard will be deleted.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here [link to: https://www.privacyshield.gov/list]. Based on this agreement between the US and the European Commission, the European Commission has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie about your use of the website (including your IP address) and from being processed by Google by downloading and installing the browser plug-in via the following link: https://tools.google.com/dlpage/gaoptout?hl=nl

As an alternative to the browser plug-in, you can click on this link to prevent future collection by Google Analytics on this website. An opt-out cookie is placed on your terminal equipment. If you delete your cookies, you will have to click this link again.

7. Sending reminders by email

If you have given us explicit permission for this during or after your order in accordance with Art. 6 paragraph. 1 sentence 1 lit. a GDPR, we use your email address to send you an evaluation reminder by email.

The consent can be withdrawn at any time by sending a message to the contact option described below with effect for the future.

8. Contact options and your rights

As a data subject, you have the following rights:

in accordance with art. 15 GDPR, you have the right to request information about your personal data processed by us, to the extent described therein;
in accordance with art. 16 GDPR, you have the right to demand the immediate correction of incorrect or complete personal data stored by us;
in accordance with art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing

  • to exercise freedom of expression and information;
  • for compliance with a legal obligation;
  • for reasons of public interest, or
  • is required for the assertion, exercise or defense of legal claims;

in accordance with art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as

  • you deny the correctness of the data;
  • the processing is unlawful, but you refuse to delete it;
  • we no longer need the data, but you do need it to establish, exercise or defend legal claims, or
  • you have objected to the processing pursuant to Art. 21 GDPR;

In accordance with art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another responsible person;
The right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. You can also contact the supervisory authority at your usual place of residence or work or at our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction of processing or deletion of data or withdrawal of consent or objection to a specific use of data, please contact our data protection officer.

Alex
Robert Schumandomein 2
6229 ES Maastricht
[email protected]

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Right to object
Insofar as we process personal data as described above to protect our legitimate interests that prevail in the process of balancing interests, you can object to this processing with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling reasons for protecting the processing, which outweigh your interests, rights and freedoms, or if the processing serves to establish, exercise or defend legal claims.

This does not apply if the processing is intended for direct marketing purposes. Then we do not process your personal data for this purpose.

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